Conflict Resolution

Understand and recognise different types of conflict and the best methods of avoiding or resolving them.

Upcoming Dates:

Further dates coming soon, if you would like to register on the waiting list please contact us. We also offer bespoke sessions for groups, please enquire for details.

 

Who is this course for?

This course is suitable for both clinical and administrative staff working in Primary Care.

 

What will I learn?

During this course we will explore different types of conflicts and the best methods of avoiding or resolving conflict. We will look at conflicts between staff and patients and also between colleagues.

 

How much is it?

£30 per person
Prices may vary for bespoke sessions, dependent on numbers and travel

 

How long is it?

1.5 hour session

 

How can I book or enquire?

Email – training@haxbygroup.co.uk
Phone – 01482 303986

Or click on the button below

 

To book a place(s) please include the following details:

  • Date you would like to book
  • Name of the attendee(s)
  • Email address of the attendee(s)
  • Whom would you like the invoice sending to (preferably email)

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