Customer Service

Fun and interactive session exploring excellent customer service, communication skills, team values and understanding patient needs and expectations.

Upcoming Dates:

Further dates coming soon, if you would like to register on the waiting list please contact us. We also offer bespoke sessions for groups, please enquire for details.


Who is this course for?

This half day course is ideal for Reception and Administrative staff working in Primary Care.


What will I learn?

Fun and interactive session with team building, communication skills, understanding patient needs and expectations, exploring excellent customer service, team values, listening skills and complaints prevention.


How long is it?

4 hour session


How much is it?

£60 per person
Prices may vary for bespoke sessions, dependent on numbers and travel.


How can I book or enquire?

Email –
Phone – 01482 303986

Or click on the button below


To book a place(s) please include the following details:

  • Date you would like to book
  • Name of the attendee(s)
  • Email address of the attendee(s)
  • Whom would you like the invoice sending to (preferably email)

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